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Monday, July 10, 2017

Product Marketing Interview Case Questions

The inspiration for this post came from an answer I gave in Quora.

The most common type of case question I typically ask would involved a new product launch. I’d usually give them a few minutes to outline what they would be thinking about for a launch. This question is very helpful in gauging how much they understand our company and business. For example, at LinkedIn we have some unique ways to market and the sharpest candidates factored that into their GTM plans. It was also helpful is seeing if they have or could run a launch.

Another case question would be asking how you would figure out how to improve an existing product, or decide whether to build a new product. I'd give some parameters, a few clues about the product or market. This would be a question for a very product development product marketing role. 

Monday, July 3, 2017

Want to find an inspirational leader to work for? Ask this question.

I originally published this post on Linkedin

My first job out of college was working for Salesforce. (I know, I lucked out big time, but that’s another story) My boss’s boss was a VP named Bill Macaitis. Everyone working for him really respected and admired him. Every few weeks he would swing by my desk and ask me “What can I do to make you happier? Is there anything you need? How can I help?”. He is one of the most inspiring marketing executives I’ve worked for not just because he cared, but he also got the job done. He went on to be the CMO of Zendesk, then Slack.

I did not know how good I had it at the time. A few jobs later, I know now that it’s very hard to find people like that to work for. Luckily, there is one question you can ask in the interview process that will give you a really good idea of how inspirational an executive might be to work for.

The question is “does anyone work for this executive now that has worked for them in the past?”.

Inspirational leaders are followed. In Bill’s case, I know people that have worked for him for the past four companies in a row he has worked for. At my current company Zoom, when our founder Eric Yuan left Cisco Webex to start Zoom he had 40 engineers follow him. I’ve seen this play out over and over again, especially in Silicon Valley.

I’ve also seen executives who manage very large organizations, even hiring a lot of people, that never seemed to attract people that had worked with them previously. Now, I’m not saying that every executive that has never had a repeat employee is bound to be terrible. There are lots of reasons why that might be the case; being young in your career, staying at a company for a long time, relocating and a lot of other factors could impact the likelihood that an executive is followed from company to company. I can assure you though that if a leader has been followed by former employees to multiple companies, there is something special going on.

Life is too short to work for people that do not inspire us, I hope this question makes it a little easier for professionals to find leaders to work for that inspire them. Also, with enough sleuthing around LinkedIn, you can probably figure out if an executive has been followed without even having to ask.

Thursday, June 29, 2017

What Is the Career Path for a Product Marketing Manager?

This post I wrote originally in a response to a question on Quora


General Manager, CMO or CEO are the most common. I’d also add that I’ve seen a fair number of Product Marketers leave the corporate world to become entrepreneurs. The kinds of people that are drawn to Product Marketing often have some of the same skills that will help them as an entrepreneur. Lastly, I’d just say it’s often such a fun, strategic and full of learning role, it can prepare you well in a lot of different career paths you choose. I know a former Product Marketer that became a press secretary for a presidential candidate! Choose your own adventure!

Wednesday, June 21, 2017

Product Marketing Panel: How to Prioritize When Everything Is Important

This will be a short one. Yesterday I spoke on a panel of Product Marketers trying to answer the question....How to Prioritize When Everything Is Important. It was a lot of fun, there were some great responses form the other panelists and great questions from the audience. Enjoy!

 

Wednesday, April 26, 2017

How to Find Fast Growing Companies near Where You Live

There is a plethora of articles advocating ambitious young people to join fast growing start ups to accelerate their careers. Here is a great example from the muse. One thing that always bothered me is how hard it was to find these companies, especially near where you live. I think I've found the most simple and straightforward way to do it. I must warn you, this does require a LinkedIn Sales Navigator license, but it could save you a lot of time. It's at least worth a free trial.

1. Use a website like this one to figure out all the zip codes that would be in the area you'd be willing to work. For example, if you don't want to commute more than 30 minutes, you should find all the zip codes within a 30 minute drive.

zip codes of fast growing companies


2. Log into Sales Navigator, hit the magnified class at the top, then select accounts on the left hand side. 


3. Select the region drop down and pick by zip code. 


4. Add the zip codes you'd be willing to work in, separated by commas


5. Then scroll down to the company growth slider and put it to your preferred %, my recommendation is 20% and up. 

how to find fast growing companies

You'll now have a list of fast growing companies where you live. You can add other filters like company size, or industry to narrow down even further. 

I hope this helps you find the kind of companies you're looking for, best of luck!

Friday, April 7, 2017

Why I'm Joining Zoom

I've got some big news. After 3+ years at LinkedIn I'm starting a new adventure at Zoom. I made a video to explain why I'm excited about Zoom.







Friday, February 17, 2017

A Product Marketer's Guide to Creating a Demo Video

The first of December last year my boss’s boss came up to me and said, “hey, I’d like a new demo video for our sales kick off in a few weeks, can you make one?.” I was very excited for the challenge and also terrified since the timeline was tight and included the Christmas holiday. Long story short is that I was able to pull it off and make a video that has been received well and I’m proud of. There were a few things I learned along the way that I thought I’d share.  


  1. Get crystal clear goals and constraints. Know the exact timeline, exact budget and what you’re trying to accomplish. Don’t get started until it’s all mapped out. Reiterate the goals and constraints to everyone you talk to internally and externally, especially when the timelines are tight you need to reiterate over and over again to be able to move fast. Misunderstandings just slow you down.
  2. Find inspiration. Look at as many example as possible. Decide which ones you like and which ones you don’t. Make stakeholders pick or rank their favorite ones out of a list you send them. An agency making your video will work best when you can give them a mashup and say something like “I want the style of this video, but the storyline of this one.”
  3. Decide who gives feedback. One of the most challenging parts of the process can be managing everyone’s opinion. Decide who has the final word, then the other role people will play in the decision. Don’t have too many cooks in the kitchen.
  4. Keep it short. No one watches long videos anymore. Don’t make it long, <90 seconds.
  5. Let creative people be creative. If you’re using an agency, you are probably the domain expert, but lean on your agency when you need to. You don’t always have to tell them “how” to do something, but sometimes if you give them the “what”, they’ll figure out the how.
  6. Show it to fresh eyes. Especially when you have your first version, show it to someone who is not involved in the process to get their reaction. If you’re too close to it, there will be so much you’ll miss. If you want your video to have broad appeal, show it to someone who is not in your industry or profession to really see if it’s simple.


Ok, let me tell you a bit about how this process went for me recently in the context of these tips.

1. The time was the big constraint, so when my executive wanted to do live action, after talking to the agency I just had to say NO. We just did not have enough time. Also, he made it clear the goal was for this to be exciting and pump up our sales team, but also to be used as a marketing asset throughout the year. He did not want a boring video. Those guidelines were our north star.

2. There were so many types of videos that I send him a few examples of the different varieties. This is the email I sent. It anchored the conversation in real world examples.
3. At LinkedIn we follow the RAPID framework and I had that mapped out and documented ahead of time. Not only that but there were some people we would usually get feedback from that we cut out of the process since they would slow it down.

4. This was hard for us. My executive kept wanted to include more and more pieces. We cut a lot and found a few creative ways to simplify the video. For example, instead of showing the Email, CRM and Mobile integrations, like he originally wanted, we just quickly mentioned they exist, which is what most people care about anyways. It saved us a ton of time.

5. There were some parts of the first draft that just did not work, but I did not have any idea, I went to the agency and they figured it out.

6. We were pretty happy with the video then we showed it to a bunch of fresh eyes and they said it was way too fast and they could not keep up. I also showed it to my wife and she said the same thing. We cut a bunch more, slowed it down until my executive’s kids got what we were trying to do.

So here it is....



Bottom line, it was a fun project and I learned a lot. A big thanks to Alchemy for helping me make the video.